Four Words

Posted on July 14, 2015 by Jeffrey Berson

That is right. Four words. Experts say that just four words can change your practice and help you gain the trust and confidence of your clients. Those four words…

“What do you think?”

By asking one question – “what do you think?” – you let people know that you value their input, respect their opinion and have an open mind toward solving problems. Clients know that you are knowledgable, but asking for their input helps form a valuable bond that leads to a more satisfying relationship.

What do you think?

About Jeffrey Berson

40 years in and around the industry has made Insurance a part of my DNA. I have had the pleasure of working with and for some of the greatest minds in our industry. My "Bersonal" View is an attempt to capture some of the best ideas, the best concepts and the best practices in a way that can lead to success for others. It will certainly be my point of view, so please...don't take it "Bersonal".

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2 Responses to Four Words

Jeff L:ewis says:

July 15, 2015 at 8:44 am

Thanks Jeff. Great comment…. so simple, yet very powerful.

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Jerome e howard says:

July 16, 2015 at 4:30 am

First you show you care. These words evidence that you do. Then you back up your words with action and concerned thought. Some things never change. Regards, Jerry

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